The Hug – Classic Hot & Cold Gel Pack Bundle – Deep Forest Green

Designed to Bring Relief. Built to Fit Real Life

Measurements

• Classic gel Pack (not including the straps): 37.5 x 14.5 cm

• Elastic gel pack straps (attached to the gel pack): 24 x 5cm each when relaxed

• Classic cover: 40.5 x 15cm

• Separate extension strap: 37 x 5cm when relaxed

Washable, Reusable & Eco-friendly

• Ingredients of gel pack: Non-toxic and biodegradable - Water 79.9%, Glycerine 15%, CMC 5%, Preservative 0.1%

• Gel pack material: Single layer of 30-micron thick polyester fabric which is durable, lightweight and environmentally friendly

• Gel pack straps: elastic with Velcro ends

• Cover: 50% linen 50% cotton blend with Velcro ends

• Separate extension strap: elastic band with Velcro ends

Commonly Used to Comfort:

Muscle fatigue • recovery from injury or surgery • cramps • stiff joints • autoimmune flare-ups • pre and post-natal care

Each Classic Bundle Contains:

• 1 × Classic hot & cold gel pack with elastic straps

• 1 × Classic skin-protecting cover

• 1 × Elastic extension strap for additional length

Hands-free & Adjustable 

Please click on the link https://www.nobleorigami.nz/blogs/news/the-hug-hot-cold-gel-pack-sizing-fit-guide

Safety

Heat varies. Always test before use.
The Hug can become hot enough to cause burns if overheated.

 • Heat gradually and cautiously in short increments
• Always test the temperature on your skin before wearing
• Use with The Hug Cover only — never directly on skin
• Do not strap tightly against bare skin, as this can intensify heat

Some people may be more sensitive to heat, while others may tolerate higher temperatures - both can increase the risk of burns if not carefully monitored. It is recommended to use for 20 minutes at a time.

• Do not use on broken or irritated skin
• Discontinue use if discomfort or irritation occurs
• Regularly inspect for damage or leaks — do not use if damaged
• Children must be supervised at all times

Cold Application

• Freeze flat for at least 2 hours
• Always use with The Hug Cover - not directly on skin
• Apply for no more than 20 minutes at a time
• Allow 45–60 minutes between applications

Store in the freezer when not in use for cold therapy.

Hot Application

Hot Water Method

• Bring water to boil in a pot, then remove from heat before placing The Hug in
• Avoid heating in actively boiling water
• Holding the straps, carefully submerge the gel pack into the hot water for up to 10 minutes - keeping the straps dry. Use pegs to secure the straps to the rim of the pot.

Remove carefully, dry with a towel, and let it sit for 2 minutes before inserting into The Hug Cover.

Before applying:
Insert into The Hug Cover and test on your skin first.
Ensure it feels comfortably warm — not hot.

Microwave Method

Microwave power varies, below heating times based on average strength. Test your microwave strength before use. Heat cautiously and gradually to avoid burns or bursting the gel pack.

• Lay flat with gel evenly distributed
• Ensure the gel pack can rotate freely without touching the sides of the microwave

From room temperature:
• Heat for up to 30 seconds, then let stand for 30 seconds
• Heat will continue to build after removal

From frozen:
• Heat for up to 45 seconds, then let stand for 45 seconds

If further heating is needed:
• Turn over and heat in 10–20 second increments only
• Check and gently massage gel between each increment

If the gel pack bulges, stop heating immediately.

Before applying:
Insert into The Hug Cover and test on your skin first.

Do not apply if it feels too hot.

Care Information of Gel pack

• Store gel packs in a clean, cool, dry place when not in use. Or store it in the freezer as flat as possible for convenient ice pack use when needed.

• To clean your gel pack, wipe gently with a cool damp cloth. Do not use chemicals to clean your Hug gel pack.

**Do not put your gel pack in the washing machine or the dishwasher.

Cover and separate elastic strap

• Store your cover when not in use in a clean dry area.

• To clean your cover or elastic strap, handwash. Line dry. Iron at low temperature.