You agree to terms and condition to accessing/using and placing an order on

Amendment date of Terms & Condition: 1st January 2017

All price mention in website are exclude shipping. Shipping estimate will be given at checkout.

Engraving order cancel within 2 hours of order by email. If you are unsure or need more clarification then please contact us. Once engraved product is prepared we can't alter the personalised detail. Please check grammar and content before finalising an order. Non Engraved product order can be cancelled until we dispatch the product.

Colour shown in mock up are illustrative purpose only. Actual product/engraving colour may differ than shown in website.

Engraving result may vary on natural product like natural wood due to uneven characteristic of material.

Product will prepared and shipped in two business days. Normal shipping is 3 to 4 business days. Courier shipping is next business day for major towns. Rural and remote town may need extra days to deliver as per NZ Post. Delivery days are indicative only. No claim shall be made by you on account of late shipment or delivery.

You must notify us in given time frame for refund or replacement , (We will inform you once we will dispatch the product)

* Within 3 business days upon receipt of damage product (New Zealand Order)

* Within 10 business days (2 Weeks) if you do not received product (New Zealand Order)

* Within 10 business days (2 Weeks)  in event of damage product, do not received and shipped by international courier (International Order)

* Within 30 days (4 Weeks) in event of damage product, do not received and shipped by International Air (International Order)

We can cancel the order and refund the money in full in certain situation like out of stock, price error in website or delivery targets

We cannot take any responsibility in delivery delay. We are using New Zealand Post and Courier Post of delivery of all order except bulk orders.

Person has to be 18 year and older to order and receive alcohol products.

Product sold with manufacturing warranty will be subject to the normal return procedures for the specific brand being returned.

All freight cost charges will be at your cost unless otherwise agreed and stated.

We can change Terms & Condition without notice.

By purchase and use of NZ Post products, you are accepting NZ Post terms and condition. Visit or call 0800501501 for detail terms and condition.